People who contact the webmaster to offer comment on some page or other rarely (as in never) provide the URL of the page in question (the new site will automate that problem away). “Hi, your site says xyz rather than prq. Duh.” A tedious email exchange generally follows, wherein I try to determine what in hell they’re talking about.
Recently received a request to remove a listing from our Jobs database, without any clue as to which listing they meant, the correspondent seemingly unable to distinguish between the concept of a page and a site, to grok the possibility that I don’t have every word on the site memorized, or to digest the fact that someone else manages the actual content of the jobs database. Then the person went silent, problem unsolved. Today received an envelope — snail mail including a printout of the job description they meant, with the words “Scot, please delete this site” scrawled across the top.
Today has been an endless series of similar incidents, originating both from within the workplace and without. It’s hopeless. I give up. I hate myself and wish I had never been born.